Refund policy

Return Policy 

We strive to ensure that every order meets your expectations. However, all sales are considered final, and we do not accept returns or exchanges for our products.In rare cases where there is a mistake on our end—such as shipping the wrong item or an item missing from your order—we will happily correct it.Please note that damages resulting from improper handling or misuse are not covered by this policy.If you receive an incorrect item, Tsar Perfumes will cover any shipping fees involved in rectifying the error.For further assistance, contact us at admin@tsarperfumes.com.

Refund & Cancellation Damages & Concerns

In the event of a fulfilment error, we will process your refund within 15-20 business days.Cancellations are not possible once an order has been shipped. To cancel before shipping, please reach out to us at admin@tsarperfumes.com.

Damages & Concerns

Please check your items upon arrival. If you find any damage, defects, or have received an incorrect product, contact us immediately so we can take steps to resolve the issue.